Report an Outage or Service Problem

To report an outage on your account’s active utility services, you must login. Otherwise, only Public Streetlight issues can be reported.
All other service issues may be reported by calling (865) 524-2911.

* Required Field

Problem Type

* Select the problem you wish to report

	Electric Service
		Public Streetlight

Please report a power outage by calling 1-800-250-8068 or (865) 524-2911

Important Notice

Problem Location

Specify the location of the problem
Street Number	Street Name

Cross Street

Latitude Coordinates

Longitude Coordinates

Additional Information

Pole number for public streetlight

LW# for the private security light

Name

* E-mail Address

* Phone number where you can be reached

* Enter any additional details that will assist KUB in locating or addressing your concern
(230 characters remaining)

Submitting this information will register your service problem with KUB.

KUB

Report an Outage or Service Problem